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Privacy Policy

Last updated:

Onceit Ltd values your privacy and presents the following privacy statements as our commitment to provide privacy and protect our members during information gathering practices.

  1. Membership Registration

    Our website's registration form requires you to provide us contact information. Your contact information may be used to contact you when necessary. Once registered we provide members with the option to update personal details such as addresses, email and passwords.

    You are responsible for all actions taken with your username, email and password. We do not recommend you share you login details with any third parties. If you do share you login details you are responsible for any actions taken by this third party. When re-setting passwords an email with a re-set link will be sent to your email address, Onceit assumes this email address is secure when sending communication.

  2. Membership Removal

    If you wish to remove your membership for any reason you can do so by contacting Onceit. You also have the right to access, change and delete personal data that you have provided to Onceit. You can do this at any time by contacting us at or by calling our Member Service team at 09-973 5442.

  3. Use of Your Information

    By its very nature, Onceit involves the collection and management of certain confidential personal information and we will only disclose this information as directly required to complete the services we have agreed to provide to you and our members.  Onceit will not sell your personal information to any third parties. We will also release personal information if we believe the release complies with law, to facilitate court proceedings or when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms of Service, or to protect the rights or property and or safety of Onceit Ltd and its members.

    In addition, it is possible that in the future another company may acquire Onceit or its assets. It is also possible that Onceit may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our member information, including your personal information, may be transferred to the new business entity as one of Onceit’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your personal information.

  4. Email

    It is our policy to send our members emails through the ordering process and newsletter emails. Onceit will ensure any member can opt out of receiving any promotional or newsletter emails. Every promotional email will have the ability to unsubscribe. We do not use the promotional or newsletter emails to communicate with our members

  5. Where is Your Data Stored?

    Your data is stored on secure servers in Auckland, New Zealand. These servers are only accessed by authorised Onceit staff or authorised suppliers. By submitting personal data you agree to this.

  6. Keeping Your Data Secure

    We have procedures and security features in place to keep your data and information secure once you provide it and we receive it, however transmitting data across the internet is generally not completely secure and we cannot guarantee the complete security of your data. We will not share your details with any third parties for marketing uses or commercial uses.

  7. Credit Card Payments

    Onceit have measures in place to protect your personal information including credit card information. Your credit card details are not held or processed on Onceit’s website or systems, all transactions are processed through a secure payment service provider. Onceit uses Direct Payment Solutions (DPS) to provide this service for both New Zealand transactions and international transactions. All transactions are processed using encrypted methods. DPS hosts all payment pages and transaction sessions. Your credit card details are not held by Onceit and cannot be accessed by any Onceit staff members. However they may be held by DPS – view their privacy policy here:

  8. Cookies

    Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our website. Cookies are widely used on most major websites. Onceit uses cookies to improve the member experience, measure how you use the website to see how it can be updated and improved and to remember your login details so you don’t have to re-enter them each time you enter the Onceit website.

  9. Updates

    Occasionally we may make changes to our information practices or alter the functionality of our website. We will update this information accordingly and we encourage periodically reviewing. If you have any questions about our privacy policy feel free to contact us.

    We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the "Last Updated" date at the top of this Privacy Policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). If there are material changes to this Privacy Policy, we will notify you more directly by email or means of a notice on the home page prior to the change becoming effective. We encourage you to review our Privacy Policy whenever you access Onceit’s website to stay informed about our information practices and the ways you can help protect your privacy. Your use of any of the Onceit services after the posting of such changes shall constitute your consent to such changes.